Özlem Er (born in Ankara, 1966) received her BID and MSc degrees from the Middle East Technical University (METU), Ankara, Turkey, and her PhD from the Institute of Advanced Studies at Manchester Metropolitan University, the UK. Her PhD study looked into the use of design consultancy companies by clients from newly industrialized countries. She is currently a full professor at the Department of Industrial Product Design, Istanbul Technical University (ITU). She has initiated design management teaching at post-graduate level in Turkey and directed many research studies on the subject. She has served in the Industrial Designers’ Society of Turkey (ETMK, est. 1988). She co-authored a manual on industrial design as part of a series of booklets targeted to Turkish SMEs in collaboration with the Istanbul Chamber of Industry. Her research interests include acquisition of product design capability at firm-level, the use of foreign design consultancies for learning and technology transfer, strategic design, design management and design education.